Tosoh Bioscience is committed to differentiate itself from its competition by fully understanding regulatory and customer requirements, providing high performance solutions, delivering excellence in the quality of service and support and thereby systematically exceeding its customers' expectations.
Our Quality Policy
We believe that customer satisfaction is the ultimate measure of quality.
1. We shall continuously improve quality, costs, and lead time to achieve customer trust and satisfaction.
2. We shall establish realistic quality objectives.
3. We shall continuously improve the effectiveness of the quality management system.
4. We shall comply with applicable statutory and regulatory requirements such as 21 CFR 820, ISO 9001:2000 and/or ISO 13485:1993 to 2003..
Our Quality Management System
Tosoh Bioscience has a long history in Quality. In 2007, Tosoh Bioscience will become ISO 9001:2000 and ISO 13485:2003 certified to demonstrate our commitment to quality.
Shared Responsibilities
Every employee has a responsibility to ensure that the quality of their output meets the required standards. This is accomplished by continuously monitoring the efficiency of their activities via measurable process indicators. Quarterly review of standards allows continuous refinement of our processes.
An Efficient Internal Audit Team
Tosoh Bioscience has a team of internal auditors, from a number of different departments, to provide an ongoing review of the Quality System (QS) and to provide an objective evaluation of the processes and procedures used.
Commitment of Senior Management
By actively conducting quarterly Management Review meetings, Tosoh Bioscience's senior management not only demonstrates their commitment to quality, but also ensures any QS issues are discussed fully, allowing continuous follow-up of the efficiency of our QS.
Tools & Infrastructure
Tosoh Bioscience is continuously investing in the necessary tools and infrastructure to support all process owners in making the most of their responsibilities.
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